Billing Terms & Conditions
At Sheddings Pet Supplies, we are committed to providing a secure, transparent, and convenient payment experience for every customer.
SECURE PAYMENTS
Your security is important to us. We use industry-standard SSL (Secure Socket Layer) encryption technology to help protect your personal and payment information during the checkout process.
All transactions are processed through secure payment systems designed to protect customer data and maintain a safe online shopping environment.
ACCEPTED PAYMENT METHODS
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JSB
- Maestro
- Visa Electron
Additional payment methods may be available during checkout depending on your location and device.
All transactions are processed in GBP (£).
PAYMENT PROCESSING
When an order is placed, your payment information is securely submitted for authorization and verification.
Once payment has been successfully approved, you will receive an order confirmation email containing your purchase details.
If a payment cannot be authorized, we recommend:
- Verifying your payment information
- Contacting your bank or card issuer
- Using an alternative payment method if available
FRAUD PREVENTION
To help protect our customers and maintain a secure shopping environment, certain orders may be subject to security verification procedures.
We reserve the right to:
- Review transactions for security purposes
- Request additional verification where necessary
- Refuse or cancel orders suspected of fraudulent activity
BILLING INFORMATION
Customers are responsible for providing accurate and complete billing information when placing an order.
This includes:
- Valid payment details
- Accurate billing address
- Current contact information
Incorrect information may result in payment delays, processing issues, or order cancellation.
PRICING, CURRENCY & TAXES
All prices displayed on our website are listed in GBP (£).
VAT is included where applicable under UK regulations.
Any applicable charges will be clearly displayed before checkout.
No hidden fees will be added after payment has been completed.
REFUNDS
Approved refunds will be issued to the original payment method used for the purchase.
Please note:
Refund processing times may vary depending on your financial institution or payment provider.
Most approved refunds are processed within a few business days.
Additional processing times may apply depending on your bank or card issuer.
For complete information regarding returns and refunds, please refer to our Return & Refund Policy.
PAYMENT DISPUTES
If you experience a payment-related issue, we encourage you to contact our customer support team before initiating a chargeback or dispute.
Our team will make every reasonable effort to resolve concerns promptly and fairly.
CUSTOMER SUPPORT
If you require assistance with payment processing, billing enquiries, or checkout issues, please contact us:
Email: support@sheddings-petsupplies.com
CONTACT INFORMATION
Business Name: Sheddings Pet Supplies
Business Address: 301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Business Email: support@sheddings-petsupplies.com
Business Phone: +44 161 345 2761
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)